Returns & Exchanges

At Theresa Caputo, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we accept returns and exchanges on unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are still attached and intact.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing